Your Everyday Shopping Destination

1. Information We Collect

We collect personal information you provide when registering, placing orders, subscribing to newsletters, or contacting us. This may include your name, email address, phone number, shipping address, billing details, and payment information.

2. How We Use Your Information

Your information is used to process and fulfill orders, arrange deliveries, communicate order updates, provide customer support, personalize your shopping experience, send promotional offers with your consent, and improve our products and services.

3. Payment Information

We offer Cash on Delivery (COD) as a payment option for eligible orders. For COD orders, we may collect and use the necessary information required to verify your order, process the delivery, and collect payment at the time of delivery.

4. Data Protection

We use reasonable security measures, including SSL encryption, secure server infrastructure, access controls, and regular security practices to help protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Sharing

We do not sell or rent your personal information. We may share necessary information with trusted third-party service providers, such as payment processors, delivery partners, logistics companies, hosting providers, and customer-support services, only when required to provide our services.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, maintain shopping cart functionality, improve website performance, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, although some website features may not function properly.

7. Order and Transaction Records

We may retain information related to your orders, purchases, invoices, payment status, shipping details, returns, refunds, and customer-service communications for legitimate business, accounting, legal, and record-keeping purposes.

8. Marketing Communications

With your consent, we may send you newsletters, product updates, special offers, discounts, and promotional communications. You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in our communications or by contacting us directly.

9. Your Privacy Rights

You may have the right to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business requirements. You may also request information about how your data is being used. For privacy-related requests, contact us at privacy@savebuymarket.com.

10. Policy Updates and Contact

We may periodically update this Privacy Policy to reflect changes in our services, technology, or applicable requirements. Any updated version will be posted on this page with the revised effective date. If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at privacy@savebuymarket.com.

1. Acceptance of Terms

By accessing and using Save Buy Market, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Account Responsibility

You are responsible for providing accurate information when creating an account and for maintaining the confidentiality of your account credentials. You are responsible for all activities carried out through your account and should notify us immediately of any unauthorized access.

3. Products & Pricing

We make reasonable efforts to ensure that product descriptions, images, availability, and prices are accurate. However, product information and prices may change without prior notice. All prices displayed on Save Buy Market are in Indian Rupees (INR).

4. Orders & Payment

By placing an order, you agree to purchase the selected products according to the details provided at checkout. We reserve the right to accept, reject, or cancel an order due to product unavailability, incorrect pricing, incomplete information, suspected fraudulent activity, or other legitimate reasons. Cash on Delivery (COD) is available for eligible orders.

5. Order Confirmation & Cancellation

After placing an order, you may receive an order confirmation through the contact information provided by you. We may contact you to verify COD orders. Orders may be cancelled before dispatch, subject to our cancellation policy. Once an order has been dispatched, cancellation may not be possible.

6. Shipping & Delivery

We aim to deliver orders within the estimated delivery timeframe displayed during checkout or communicated after placing the order. Delivery times may vary depending on location, product availability, courier delays, weather conditions, or other circumstances beyond our control.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. Products must generally meet the applicable return conditions, including being unused and returned in their original packaging where required. Refund eligibility and processing times may vary depending on the product and reason for return.

8. Intellectual Property

All content available on Save Buy Market, including text, product descriptions, graphics, logos, images, designs, icons, and website materials, is owned by or licensed to Save Buy Market and may not be copied, reproduced, modified, or distributed without prior written permission.

9. Limitation of Liability

Save Buy Market will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products, to the extent permitted by applicable law. Our liability relating to a specific product or order will generally be limited to the amount paid or payable for that product or order.

10. Changes to Terms & Contact

We reserve the right to update these Terms & Conditions from time to time to reflect changes in our services, policies, or applicable requirements. Updated terms will be posted on this page. If you have questions regarding these Terms & Conditions, please contact Save Buy Market through the contact information provided on our website.

Return Window: 7–14 Days from the date of delivery, depending on the product category.

1. Return Window

Eligible products can be returned within 7–14 days from the date of delivery. The applicable return period may vary depending on the product category. Please check the product details or return information before placing a return request.

2. Eligibility Criteria

Products must be unused, unwashed, undamaged, and returned in their original packaging with all tags, labels, accessories, and invoices intact. Products showing signs of use or damage caused after delivery may not be eligible for return.

3. Non-Returnable Items

Gift cards, activated SaaS subscriptions, downloaded digital products, personalized or customized products, opened personal care products, intimate hygiene products, and perishable food items are generally not eligible for return or refund.

4. Damaged or Incorrect Products

If you receive a damaged, defective, incomplete, or incorrect product, please contact us as soon as possible after delivery. We may request photographs or other information to verify the issue and arrange an appropriate replacement, return, or refund.

5. How to Initiate a Return

To request a return, log into your account, go to “My Orders”, select the eligible product, and choose “Request Return.” Alternatively, you may contact our customer support team with your order details and reason for the return.

6. Return Inspection

Once the returned product is received, it will be inspected to confirm that it meets our return eligibility requirements. If the product does not satisfy the applicable conditions, the return or refund request may be rejected.

7. Refund Process

Approved refunds are generally processed within 5–7 business days after the returned product has been received and successfully inspected. Any applicable refund will be processed according to the payment and refund method available for the order.

8. Cash on Delivery (COD) Refunds

For orders placed using Cash on Delivery (COD), approved refunds will not be provided in cash at the time of return pickup. Customers may be asked to provide valid bank account or other eligible refund details so that the approved refund can be processed securely.

9. Shipping Charges

Original shipping charges are generally non-refundable unless the return is due to an incorrect, damaged, defective, or incorrectly fulfilled product from our side. Return shipping charges, if applicable, may be deducted from the refund amount according to the circumstances of the return.

10. Exchanges & Final Decision

Exchanges are subject to product availability and eligibility. If the requested replacement product is unavailable, an eligible refund may be offered instead. Save Buy Market reserves the right to make the final decision regarding return, replacement, exchange, or refund requests based on the applicable return conditions.